I tend to come here for an iced latte after an afternoon of shopping or dining at City Center. The beverages are pretty good. Not exceptional, but that’s not what I am looking for when I come to a coffee chain.
The shop itself is pretty small, so sometimes it is hard to find a seat during peak hours. But the turnover is generally pretty fast, and you can usually get one without too much wait. The layout is open and allows you full view of passersby in the mall. When you do get one, the people watching is worth the price of admission.
Again, Coffee Bean & Tea Leaf doesn’t do artisanal micro-brewed coffee. But no one expects that from chains. It’s good enough to scratch the itch.